Explore Careers - Job Market Report

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Retail Trade Managers  (NOC 0621)
Toronto Region
Description |  Titles |  Duties |   Related Occupations

Retail trade managers plan, organize, direct, control and evaluate the operations of establishments that sell merchandise or services on a retail basis. Retail trade managers are employed by retail sales establishments or they may own and operate their own store.

antique dealer, assistant manager – retail, bookstore manager, car dealership manager, clothing store manager, department store manager, pleasure boat dealer, service station manager, sporting goods store manager, store manager – retail, supermarket manager, travel agency manager, variety store manager.

Retail trade managers perform some or all of the following duties:
  • Plan, direct and evaluate the operations of establishments engaged in retail sales or of departments in such establishments
  • Manage staff and assign duties
  • Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
  • Determine merchandise and services to be sold, and implement price and credit policies
  • Locate, select and procure merchandise for resale
  • Develop and implement marketing strategies
  • Plan budgets and authorize expenditures
  • Resolve customer complaints
  • Determine staffing requirements and hire or oversee hiring of staff.
Included Cities in Region | Service Canada Offices

Toronto, Brampton, Mississauga, Oshawa, Vaughan, Ajax, Aurora, Beaverton, Bowmanville, Caledon, Cannington, East Gwillimbury, Halton Hills, King City, Markham, Milton, Newmarket, Oakville, Pickering, Port Perry, Richmond Hill, Whitby, Whitchurch-Stouffville, Acton, Algonquin Island, Bolton, Briars Park, Brooklin, Caledon East, Centre Island, Delrex, Dorset Park, Franklin Beach, Gaud Corners, Georgetown, Glen Williams, Jacksons Point, Marywood Meadows, Mono Road, Mossington Park, Newcastle, Nobleton, Norval, Orono, Port Darlington, Stouffville, Sutton, Toronto Islands, Uxbridge, Ward's Island, Wildwood, Wilmot Creek

View a list of Service Canada offices in this area.

Education & Job Requirements for Retail Trade Managers in Toronto Region

Education and job requirements can vary by region. Workers in regulated occupations require a licence to work legally. Workers in non-regulated occupations do not require a licence, but employers may have other certification requirements.

Skills Requirements

There are often specific abilities, aptitudes and knowledge that are prerequisites to obtain employment in an occupation.

Most employers who advertise are looking for workers who have the following experience and skills:

Experience:
1-2 years

Specific Skills:
Customer service oriented. Resolve problems that arise, such as customer complaints and supply shortages. Manage staff and assign duties.

List of Associations

AssociationsLink opens in a new window are organizations that may provide news to its members about networking events, professional development and other common issues for people working in the same industry.

CanLearn Searches

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[ Source: CanLearn - HRSDC ]

Local Training

The following links provide information on Ontario colleges and universities that offer business administration, marketing and other programs that may be relevant to this occupation:
http://www.electronicinfo.ca/
http://www.ontariocolleges.ca/

Private career colleges in Ontario may also have programs related to this occupation. More information can be found on the Ministry of Training, Colleges and Universities Web site at http://www.tcu.gov.on.ca/ when searched under `Ontario Private Career College Search Service'.

[ Report Publication Date: 2011-11-22 | Source: Labour Market Information - HRSDC ]
Information for Newcomers

Getting your language skills assessed

If you do not know what your English or French language level is, visit one of the Language Assessment Centres across Canada. They will assess your language level and direct you to the appropriate language training program.

Please consult the Ontario and Canada tabs for more useful information related to education and job requirements.