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Hotel Front Desk Clerks  (NOC 6435)
Kingston - Pembroke Region
Description |  Titles |  Duties |   Related Occupations

Hotel front desk clerks make room reservations, provide information and services to guests and receive payment for services. They are employed by hotels, motels and resorts.

front desk clerk, hotel, front office clerk, hotel, guest service agent, guest service representative, hotel front desk clerk, night clerk, reservations clerk – hotel, room clerk.

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Hotel front desk clerks perform some or all of the following duties:
  • Maintain an inventory of vacancies, reservations and room assignments
  • Register arriving guests and assign rooms
  • Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
  • Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
  • Present statements of charges to departing guests and receive payment.
Included Cities in Region | Service Canada Offices

Kingston, Belleville, Pembroke, Arnprior, Deep River, Deseronto, Petawawa, Renfrew, Trenton, Frankford

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View a list of Service Canada offices in this area.

Education & Job Requirements for Hotel Front Desk Clerks in Kingston - Pembroke Region

Education and job requirements can vary by region. Workers in regulated occupations require a licence to work legally. Workers in non-regulated occupations do not require a licence, but employers may have other certification requirements.

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[ Source: Labour Market Information - HRSDC ]

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