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General Office Clerks  (NOC 1411)
Kingston - Pembroke Region
Description |  Titles |  Duties |   Related Occupations

General office clerks prepare correspondence, reports, statements and other material, operate office equipment, answer telephones and perform clerical duties of a general nature according to established procedures. They are employed in offices throughout the public and private sectors.

general office clerk, office assistant, office clerk, typist, word processor operator.

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General office clerks perform some or all of the following duties:
  • Key in, edit, proofread and finalize correspondence, reports, statements, invoices, forms, presentations and other documents, from notes or dictaphone, using computers
  • Respond to telephone, in person or electronic enquiries or forward to appropriate person
  • Provide general information to clients and the public
  • Photocopy and collate documents for distribution, mailing and filing
  • Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases
  • Process incoming and outgoing mail, manually or electronically
  • Send and receive messages and documents using fax machine or electronic mail
  • May perform bookkeeping tasks such as preparing invoices and bank deposits
  • May sort, process and verify applications, receipts, expenditures, forms and other documents
  • May order office supplies, service office equipment and arrange for servicing in the case of major repairs.
Included Cities in Region | Service Canada Offices

Kingston, Belleville, Pembroke, Arnprior, Deep River, Deseronto, Petawawa, Renfrew, Trenton, Frankford

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View a list of Service Canada offices in this area.

Education & Job Requirements for General Office Clerks in Kingston - Pembroke Region

Education and job requirements can vary by region. Workers in regulated occupations require a licence to work legally. Workers in non-regulated occupations do not require a licence, but employers may have other certification requirements.

Skills Requirements

There are often specific abilities, aptitudes and knowledge that are prerequisites to obtain employment in an occupation.

Most employers who advertise are looking for workers who have the following experience and skills:

Experience:
0-2 years

Specific Skills:
Receive and forward telephone or electronic enquiries. Type and proofread correspondence, forms and other documents. Send and receive messages.

Business Equipment and Computer Applications:
MS Word, Excel, general office equipment and Windows.

Keyboarding (Words Per Minute):
41 - 60 wpm

[Source: Labour Market Information - HRSDC ]

List of Associations

AssociationsLink opens in a new window are organizations that may provide news to its members about networking events, professional development and other common issues for people working in the same industry.

[ Source: Labour Market Information - HRSDC ]

CanLearn Searches

  • Programs

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  • CEGEPs, Colleges and Universities

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  • Scholarships

    Information on scholarships, bursaries, grants, and other forms of financial assistance.

[ Source: CanLearn - HRSDC ]

Local Training

A high school diploma is usually required by employers to enter into this occupation. However, post-secondary education is preferred and considered an asset. For more information on training opportunities at Ontario universities and colleges, please refer to the following websites:
http://www.electronicinfo.ca/
www.ontariocolleges.ca

Private career colleges in Ontario may also have programs related to this occupation. More information can be found on the Ministry of Training, Colleges and Universities Web site at: http://www.tcu.gov.on.ca/ when searched under `Ontario Private Career College Search Service'.

[ Report Publication Date: 2011-11-01 | Source: Labour Market Information - HRSDC ]
Information for Newcomers

Getting your language skills assessed

If you do not know what your English or French language level is, visit one of the Language Assessment Centres across Canada. They will assess your language level and direct you to the appropriate language training program.

[ Source: Citizenship and Immigration Canada ]
Please consult the Ontario and Canada tabs for more useful information related to education and job requirements.