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Electronic Service Technicians (Household and Business Equipment)  (NOC 2242)
Northwest Region
Description |  Titles |  Duties |   Related Occupations

Electronic service technicians service and repair household and business electronic equipment such as audio and video systems, computers and peripherals, office equipment and other consumer electronic equipment and assemblies. They are employed by electronic service and retail establishments, by wholesale distributors and within service departments of electronic manufacturing companies.

alarm system technician, audio-video service technician, computer service technician, electronic service technician apprentice, electronic service technician supervisor, field service technician, electronic products, office equipment service technician, photocopy machine technician, radio and television service technician, satellite antenna servicer.

Electronic service technicians perform some or all of the following duties:
  • Install, maintain and repair household and business electronic equipment, such as televisions, radios, video cassette recorders, stereo equipment, photocopiers, computers and peripherals
  • Inspect and test electronic equipment, components and assemblies using multimeters, circuit testers, oscilloscopes, logic probes and other electronic test instruments, tools and equipment
  • Diagnose and locate circuit, component and equipment faults
  • Adjust, align, replace or repair electronic equipment, assemblies and components following equipment manuals and schematics, and using soldering tools and other hand and power tools
  • Complete work orders, test and maintenance reports
  • May supervise other electronic equipment service technicians.
Included Cities in Region | Service Canada Offices

Thunder Bay, Dryden, Kenora, Fort Frances, Geraldton, Greenstone, Keewatin, Longlac, Marathon

View a list of Service Canada offices in this area.

Outlook & Prospects for Electronic Service Technicians (Household and Business Equipment) in Northwest Region

The future forecast and current conditions for an occupation can vary based on location or due to changes in the economy, technology, or demand for a product or service.

National Outlook – 10-Year Projection (2011-2020)

This section provides labour demand and labour supply projections for this occupation over the 2011-2020 period.

Note: The tables, graphs and middle paragraph shown under this section display updated 2011-2020 projection results. The remaining narrative text (2009-2018 projections) will be updated shortly. We apologize for the inconvenience.

The data in the following table are derived from HRSDC’s Canadian Occupational Projection System (COPS). COPS uses a variety of models to produce a detailed 10-year labour market projection per broad skill level and per occupation at the national level, which focuses on the trends of labour supply and labour demand over the next ten years.

This occupation (Electronic Service Technicians (Household and Business Equipment)) is part of a larger occupational group called Technical Occupations in Electronics and Electrical Engineering (NOC 224).

Table on the demographic profile for your chosen occupation at the national level.
Occupations in this group Electrical and Electronics Engineering Technologists and Technicians (2241) 
Electronic Service Technicians (Household and Business Equipment) (2242) 
Industrial Instrument Technicians and Mechanics (2243) 
Aircraft Instrument, Electrical and Avionics Mechanics, Technicians and Inspectors (2244) 
Employment (non-student) in 2010 109,759
Median Age of workers in 2010 40
Average Retirement Age in 2010 59

Occupation Projection for Canada

Over the 2008-2010 period, employment in this occupation grew slightly but the unemployment rate also increased and did so more quickly than the average for all occupations. The average hourly wage for this occupation also increased a little more quickly than for all occupations. According to key labour market indicators, the number of job seekers was sufficient to fill the job openings in this occupation.

Over the 2011-2020 period, an occupation will be in excess demand (a shortage of workers) if the projected number of job openings is significantly greater than the projected number of job seekers. An occupation will be in excess supply (a surplus of workers) if the projected number of job openings is smaller than the projected number of job seekers. For Technical Occupations In Electronics And Electrical Engineering, over the 2011-2020 period, job openings (arising from expansion demand and replacement demand) are expected to total 46,832 and 47,472 job seekers (arising from school leavers, immigration and mobility) are expected to be available to fill the job openings.

Based on projections and considering that labour supply and demand in this occupation were balanced over the 2008-2010 period, it is expected that the number of job seekers in this occupation will remain sufficient to fill the job openings over the 2011-2020 period. The majority of job openings will arise from retirements, but expansion demand will also create a significant number of job openings. The increase in job openings will be average, which is a clear improvement over the job losses experienced over the 2001-2010 period. In fact, industries related to communications and information technologies (including electronics) will pick up again in the coming years. The return to growth in this sector comes after troubled years that followed after the tech bubble burst. With regard to labour supply, the majority of job seekers will come from the school system. The nature of the occupation is also such that many immigrants will find employment in it over the projection period.

This Chart contains data for Projection of Job Openings vs. Job Seekers for Canada. Information is available in the following tables.

This Chart contains data for Projection of Job Openings vs. Job Seekers for Canada. Information is available in the following tables.
Table of job opening projections for the occupational group containing your chosen occupation.
Category Openings %
Expansion Demand 16,476 35%
Retirements 24,882 53%
Other Replacement Demand 2,992 6%
Emigration 2,482 5%
Projected Job Openings 46,832 100%
Table of job seeker projections for the occupational group containing your chosen occupation.
Category Seekers %
School Leavers 34,401 72%
Immigration 8,896 19%
Other 4,175 9%
Projected Job Seekers 47,472 100%

In which industry or sector do people in this occupation find jobs in Canada?

This table shows the industry and sectors employing the highest number of people in this occupation.

This table shows the industry sectors employing the highest number of people in this occupation.
Industry / Sector %
Other services (except public administration) 17.00
Wholesale trade 15.10
Retail trade 13.70
Professional, scientific and technical services 10.60
Administrative and support, waste management and remediation services 10.40
Educational services 6.30
Manufacturing 6.10

What percentage of people in this occupation are self-employed?

The graph displays the percentage of people in this occupation who are “self-employed”, according to the 2006 Census, in comparison to the Canadian average across all occupations.

As shown in the graph, according to the 2006 Census, 16% of people in this occupation were self-employed, while the average for all occupations was 12%.

The Labour Force Survey also gives us some information about self-employment. This occupation (Electronic Service Technicians (Household and Business Equipment)) is part of a larger group called Technical Occupations in Electronics and Electrical Engineering (NOC 224). According to the Labour Force Survey (2009), 10% of workers in this group were self-employed, while the average for all occupations was 16%.

What proportion of people in this occupation work full-time?

The graph displays the proportion of people in this occupation who worked full-time and part-time in comparison to the Canadian average across all occupations.

According to the Labour Force Survey (2009), 91% of workers in this occupation worked full-time, compared to the average of 81% for all occupations.

What is the proportion of women working in this occupation?

The graph displays the proportion of men and women in this occupation in comparison to the Canadian average across all occupations.

According to the Labour Force Survey (2009), women represented 8% of workers in this occupation, compared to the average of 48% for all occupations.

What percentage of people in this occupation are members of a union?

This occupation (Electronic Service Technicians (Household and Business Equipment)) is part of a larger group called Technical Occupations in Electronics and Electrical Engineering (NOC 224). According to the Labour Force Survey (2009), the unionization rate for this group was 31%, which is equal to the unionization rate for all occupations.

Please consult the Northwest Region and Ontario tabs for more useful information related to outlook.