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Retail Trade Supervisors  (NOC 6211)
Northeast Region
Description |  Titles |  Duties |   Related Occupations

Retail trade supervisors supervise and co-ordinate the activities of workers in the following unit groups: <i>Retail Salespersons and Sales Clerks</i> (6421), <i>Cashiers</i> (6611), <i>Grocery Clerks and Store Shelf Stockers</i> (6622) and <i>Other Elemental Sales Occupations</i> (6623). They are employed by stores and other retail businesses, wholesale businesses that sell on a retail basis to the public, rental service establishments and businesses involved in door-to-door soliciting and telemarketing.

department store supervisor, head cashier, liquor store supervisor, produce department supervisor, rental service supervisor, route supervisor, retail sales, telemarketing supervisor.

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Retail trade supervisors perform some or all of the following duties:
  • Supervise and co-ordinate sales staff and cashiers
  • Assign sales workers to duties and prepare work schedules
  • Authorize payments by cheque and the return of merchandise
  • Sell merchandise to customers
  • Resolve problems that arise, such as customer complaints and supply shortages
  • Maintain specified inventory and order merchandise
  • Prepare reports regarding sales volumes, merchandising and personnel matters
  • Hire and train or arrange for the training of new sales staff.
Included Cities in Region | Service Canada Offices

Sudbury, Elliot Lake, North Bay, Sault Ste. Marie, Timmins, Algo, Blind River, Capreol, Cobalt, Englehart, Espanola, Garson Junction, Haileybury, Hearst, Iroquois Falls, Kapuskasing, Kirkland Lake, Mattawa, New Liskeard, Nickel Centre, Parry Sound, Powassan, Temiskaming Shores, Thessalon, Valley East, Blezard Valley, Carol Richard Park, Connaught Hill, Dowling, Elmview, Finntown, Flake, Guilletville, Hanmer, Laurentien, Levack, Lively, McCrea Heights, Naughton, Parkwood, Pinecrest, Porcupine, Pottsville, South Porcupine, Val Caron, Val Therese

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View a list of Service Canada offices in this area.

Outlook & Prospects for Retail Trade Supervisors in Northeast Region

The future forecast and current conditions for an occupation can vary based on location or due to changes in the economy, technology, or demand for a product or service.

Local Employment Potential Information

Table on the employment potential for Retail Trade Supervisors in Northeast Region as well as in the rest of the Ontario.
Location Employment Potential Release Date
Northeast Region Fair 2010-06-11

Employment prospects for the occupation of retail trade supervisor are expected to be average for the next few years in Northeastern Ontario. According to the most recent census data, there are approximately 1,280 retail trade supervisors who work in the region, making it a fairly large occupation group in the area labour market. This occupation group increased slightly over the last intercensal period (+14%). The addition of some big box stores to the Northeast may have contributed to this growth.

Employment growth in retail trade is driven primarily by consumer spending. Job prospects have moderated somewhat and will likely remain so until the Northeast region recovers from the recent economic downturn. However, because of the large size of this occupational group, some job openings will be created each year from the need to replace workers who retire or leave. Retirements will be a small portion given the younger age profile of the occupation. According to the the most recent census data, only one-fifth of retail supervisors in the region were 50 years and older.

Job applicants with considerable retail experience and expertise in using point-of-sale data entry, computerized inventory control, computerized order entry, and electronic scanning technologies will have better opportunities.

[ Source: Labour Market Information - HRSDC ]
Please consult the Ontario and Canada tabs for more useful information related to outlook.