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Customer Service, Information and Related Clerks  (NOC 1453)
Abitibi-Témiscamingue Region
Description |  Titles |  Duties |   Related Occupations

This unit group includes clerks who answer enquiries and provide information regarding an establishment's goods, services and policies and who provide customer services such as receiving payments and processing requests for services. They are employed by retail establishments, call centres, insurance, telephone and utility companies and other establishments throughout the private and public sectors.

accounts information clerk, bus information clerk, call centre agent – customer service, complaints clerk – customer service, counter enquiries clerk, courtesy desk clerk, customer service clerk, customer service representative – call centre, enquiries clerk, hospital information clerk, information clerk – customer service, lost-and-found clerk, order desk agent, public relations clerk, tourist information clerk.

The following is a summary of main duties for some occupations in this unit group:
  • Customer service clerks in retail establishments answer, in person or on the phone, enquiries from customers and investigate complaints regarding the establishment's goods, services and policies; arrange for refunds, exchange and credit for returned merchandise; receive account payments; and receive credit and employment applications.
  • Call centre agents take customer orders for goods or services; promote goods or services; respond to enquiries and emergencies; investigate complaints and update accounts.
  • Customer service clerks in insurance, telephone, utility and similar companies explain the type and cost of services offered; order services; provide information about claims or accounts; update accounts; initiate billing and process claim payments; and receive payment for services.
  • Information clerks provide information to customers and the public concerning goods, services, schedules, rates, regulations and policies in response to telephone and in-person enquiries.
Included Cities in Region | Service Canada Offices

Amos, Rouyn-Noranda, Témiscaming, Val-d'Or, Ville-Marie, La Sarre, Macamic, Malartic, Senneterre, Barraute

View a list of Service Canada offices in this area.

Jobs for Customer Service, Information and Related Clerks in Abitibi-Témiscamingue Region

Job opportunities from Job Bank and contributing job sites are updated daily.

There are 14 job postings in Abitibi-Témiscamingue Region.

Table of job opportunities for your chosen occupation at the regional level.
Date Posted Job Title Employer Location Source
2013-06-19 customer service representative - call centre TÉLÉBEC, SOCIÉTÉ EN COMMANDITE
  • Val-d'Or
Emploi-Québec Emploi-Québec
2013-06-18 customer service adviser GREICHE & SCAFF
  • Val-d'Or
Emploi-Québec Emploi-Québec
2013-06-13 customer service adviser IRIS VAL D'OR
  • Val-d'Or
Emploi-Québec Emploi-Québec
2013-06-13 customer service adviser GROUPE YELLOW INC.
  • Rouyn-Noranda
Emploi-Québec Emploi-Québec
2013-06-12 customer service clerk - retail ALIMENTATION JOËL ROCHELEAU INC.
  • Rouyn-Noranda
Emploi-Québec Emploi-Québec
2013-06-12 customer service clerk - retail GESTION BLAIS (Location Blais, Remorque du Cuivre et Blais Récréatif)
  • Rouyn-Noranda
Emploi-Québec Emploi-Québec
2013-06-11 customer service clerk DISTRIBUTIONS NORYVE INC.
  • Amos
Emploi-Québec Emploi-Québec
2013-06-10 customer service clerk - retail PAPETERIE COMMERCIALE DE VAL D'OR INC.
  • Amos
Emploi-Québec Emploi-Québec
2013-06-05 customer information service representative - retail LA PETITE BOUTIQUE (D'AMOS)
  • Amos
Emploi-Québec Emploi-Québec
2013-06-03 call centre agent - customer service CORPORATION TAXIBUS DE VAL-D'OR
  • Val-d'Or
Emploi-Québec Emploi-Québec
2013-05-31 courtesy desk clerk 2523-8544 QUEBEC INC.
  • Ville-Marie
Emploi-Québec Emploi-Québec
2013-05-30 customer service adviser T.S.C. INC.
  • Ville-Marie
Emploi-Québec Emploi-Québec
2013-05-30 customer service adviser T.S.C. INC.
  • Ville-Marie
Emploi-Québec Emploi-Québec
2013-05-23 customer service adviser GARAGE POIRIER & FILS LTÉE
  • Val-d'Or
Emploi-Québec Emploi-Québec

Where to look for job opportunities

Job postings can be found in many places: on the Internet, on community bulletin boards, at job fairs or in newspaper help wanted sections.

Information about available work is often circulated through managers, employees and business associates, as well as through family, friends and acquaintances. Networking Link opens in a new window is one of the best ways to search for jobs.

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