Explore Careers - Job Market Report
Ticket agents, cargo service representatives and related clerks (except airline), quote fares and rates, make reservations, issue tickets, process cargo shipment, check baggage and perform other related customer service duties to assist travellers. They are employed by bus and railway companies, freight forwarding and shipping companies, boat cruise operators and other public transit establishments and by travel wholesalers.
bus ticket agent, cargo customer service representative, counter service agent, railway, railway passenger agent, reservations clerk, railway, ticket agent (except airline).
- Answer customer inquiries, quote fares and assist clients in planning travel times and routes
- Reserve seats for tour companies, travel agencies, wholesalers and the general public
- Issue tickets, handle cash transactions and check baggage
- Receive and record bookings for package tours from retail travel agencies and supply information regarding available vacancies when working for wholesale travel companies.
- Quote fare and rates for cargo shipment
- Compute shipment costs including charges for services and insurance using rate tables and schedules and prepare and maintain shipping and other documents
- Check in passenger baggage and sort for loading by baggage handlers or may load baggage directly into buses, railway cars or cruise ships
- Trace lost or misdirected passenger baggage or cargo shipment.
Outlook & Prospects for Ticket Agents, Cargo Service Representatives and Related Clerks (Except Airline) in Southern Region
The future forecast and current conditions for an occupation can vary based on location or due to changes in the economy, technology, or demand for a product or service.
Local Employment Potential Information
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Currently the chances of Ticket Agents, Cargo Service Representatives and Related Clerks finding employment are limited because only a small number of people in this occupation are employed in the local area. There are few employers in this area and no passenger rail service available resulting in few opportunities. Many services, such as providing prices, schedules and reservations can now be done online.
Although employment opportunities locally are limited, opportunities may exist in other areas of the province or in other regions of the country. People who are able to work elsewhere may want to research opportunities for this occupation in other labour markets within Nova Scotia and across the country. The future employment outlook for Ticket Agents, Cargo Service Representatives and Related Clerks in Nova Scotia is expected to be limited over the next 5 years.
Additional information on Ticket Agents, Cargo Service Representatives and Related Clerks (opportunities in other areas, training, who hires, current job openings, statistics and other information), is available on other parts of this web site.
Local Labour Market News
Week of Apr 29 – May 03, 2013
- The mink farming industry in Nova Scotia is turning record profits. Most of the province's 120 mink farms and 1,000 workers are in Digby County.
Week of Apr 22 – Apr 26, 2013
- Composite Atlantic Ltd. of Lunenburg has landed a contract to produce a composite wheel bin for airline fuselages. Some job growth at the company is expected.
Week of Apr 15 – Apr 19, 2013
- Weymouth-based Lewis Mouldings and Wood Specialities, maker of various wood products, has received a loan from the provincial government to expand products and markets. The company employs 75 people and plans to add more with additional growth.
- Kings Produce Processing Ltd. has won a contract to make boxed lunches for soldiers at CFB Gagetown in Oromocto, N.B. The company employs 75 people in Middleton and has tripled its workforce in the past four years.
- Always Home Homecare, a care for seniors business based in Dartmouth, will open a satellite office in Liverpool in May 2013 and employ several homecare workers. Other satellite offices may follow in other parts of the province.
Week of Apr 08 – Apr 12, 2013
- Allendale Electronics of Lockeport has laid off 12 of its 36 employees after losing a contract. The company is attempting to gain new contracts, which would allow it to rehire.
- Cooke Aquaculture has hired 16 people for its farms at Jordan Bay and hopes soon to have 27 new employees in the area. Once the processing facility is completed in Shelburne by the end of 2015, 320 jobs are expected.
- Shelburne will benefit from federal money to help it expand and develop its industrial park
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