Explore Careers - Job Market Report

in
Printing Options
Ticket Agents, Cargo Service Representatives and Related Clerks (Except Airline)  (NOC 6434)
Edmundston--Woodstock Region
Description |  Titles |  Duties |   Related Occupations

Ticket agents, cargo service representatives and related clerks (except airline), quote fares and rates, make reservations, issue tickets, process cargo shipment, check baggage and perform other related customer service duties to assist travellers. They are employed by bus and railway companies, freight forwarding and shipping companies, boat cruise operators and other public transit establishments and by travel wholesalers.

bus ticket agent, cargo customer service representative, counter service agent, railway, railway passenger agent, reservations clerk, railway, ticket agent (except airline).

View all

Ticket agents in this unit group perform some or all of the following duties:
  • Answer customer inquiries, quote fares and assist clients in planning travel times and routes
  • Reserve seats for tour companies, travel agencies, wholesalers and the general public
  • Issue tickets, handle cash transactions and check baggage
  • Receive and record bookings for package tours from retail travel agencies and supply information regarding available vacancies when working for wholesale travel companies.
Cargo service representatives in this unit group perform some or all of the following duties:
  • Quote fare and rates for cargo shipment
  • Compute shipment costs including charges for services and insurance using rate tables and schedules and prepare and maintain shipping and other documents
  • Check in passenger baggage and sort for loading by baggage handlers or may load baggage directly into buses, railway cars or cruise ships
  • Trace lost or misdirected passenger baggage or cargo shipment.
Included Cities in Region | Service Canada Offices

Edmundston, Grand Falls, Grand-Sault, St. Leonard, Woodstock

View all

View a list of Service Canada offices in this area.

Outlook & Prospects for Ticket Agents, Cargo Service Representatives and Related Clerks (Except Airline) in Edmundston--Woodstock Region

The future forecast and current conditions for an occupation can vary based on location or due to changes in the economy, technology, or demand for a product or service.

Local Employment Potential Information

Table on the employment potential for Ticket Agents, Cargo Service Representatives and Related Clerks (Except Airline) in Edmundston--Woodstock Region as well as in the rest of the New Brunswick.
Location Employment Potential Release Date
Edmundston--Woodstock Region <Not assigned> 2011-05-26

According to the most recent (2006) Census, this is a small occupational group with a labour force of 75, and an unemployment rate (0%) that is below the average (8%) for all occupations in the area.

[ Source: Labour Market Information - HRSDC ]

Local Labour Market News

Week of Jun 03 – Jun 07, 2013

  • After having acquired the former Le Bel-Air restaurant, Edmundston entrepreneurs Normand Levesque and Keta Ringuette have now acquired the former La Praga Hotel and Restaurant. The couple plans to open by the end of the year a restaurant and bar at the Le Bel-Air building and a hotel at the La Praga location.

Week of May 20 – May 24, 2013

  • Twin Rivers Paper Company, a pulp and paper mill employing 310 unionized workers in Edmundston has been acquired by investment firms Blue Wolf Capital and Atlas Holdings. Workers and the community expect that the investment firms will invest to modernize the Edmundston facility. The company operates three facilities in Edmundston, Plaster Rock and Madawaska, Maine.
  • The new Sunnymel poultry abattoir in Clair will reach full production within weeks. The plant, which currently employs 192 workers, began operations in November 2012. It has been operating at reduced capacity with two eight-hour shifts while the processing equipment are being calibrated. The company expects to reach full production of 12,000 chickens processed in an hour, thus employing a complement of 210 workers within a few weeks.

Week of May 06 – May 10, 2013

  • The government of New Brunswick has awarded $ 203,000.00 for renovations to the Musée historique du Madawaska. Minister Madeleine Dubé announced the government contribution which will be used to repair the roof of the museum.

Week of Apr 22 – Apr 26, 2013

  • Saint-Léonard will renovate their municipal garage at a cost of $400,000. The condemned portion of the existing garage will be demolished and a new section constructed to replace it. The municipality expects to have the construction completed by this Fall.
[ Source: Labour Market Information - HRSDC ]
Please consult the New Brunswick and Canada tabs for more useful information related to outlook.