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Community and Social Service Workers  (NOC 4212)
Edmundston--Woodstock Region
Description |  Titles |  Duties |   Related Occupations

Community and social service workers administer and implement a variety of social assistance programs and community services, and assist clients to deal with personal and social problems. They are employed by social service and government agencies, mental health agencies, group homes, school boards, correctional facilities and other establishments.

Aboriginal outreach worker, addictions worker, behavioural aide, child and youth worker, community development worker, community service worker, crisis intervention worker, developmental service worker, drop-in centre worker, family service worker, financial assistance worker, group home worker, income maintenance officer – social services, life skills instructor, mental health worker, rehabilitation worker – social services, social services worker, veteran services officer, welfare and compensation officer, women's shelter supervisor, youth worker.

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Community and social service workers perform some or all of the following duties:
  • Interview clients to obtain case history and background information
  • Assess clients' relevant skill strengths and deficits
  • Assist clients to sort out options and develop plans of action while providing necessary support and assistance
  • Assist clients in locating and utilizing community resources including legal, medical and financial assistance, housing, employment, transportation, assistance with moves, day care and other referral services
  • Prepare intake reports
  • Counsel clients living in group homes and half-way houses, supervise their activities and assist in pre-release and release planning
  • Participate in the selection and admission of clients to appropriate programs
  • Assess and investigate eligibility for social benefits
  • Meet with clients to assess their progress, give support and discuss any difficulties or problems
  • Refer clients to other social services
  • Advise and aid recipients of social assistance and pensions
  • Provide crisis intervention and emergency shelter services
  • Implement and organize the delivery of specific services within the community
  • Implement life skills workshops, substance abuse treatment programs, behaviour management programs, youth services programs and other community and social service programs under the supervision of social services or health care professionals
  • Assist in evaluating the effectiveness of treatment programs by tracking clients' behavioural changes and responses to interventions
  • Maintain contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on clients' overall progress
  • Co-ordinate the volunteer activities of human service agencies, health care facilities and arts and sports organizations
  • Maintain program statistics for purposes of evaluation and research.
  • May supervise social service support workers and volunteers.
Included Cities in Region | Service Canada Offices

Edmundston, Grand Falls, Grand-Sault, St. Leonard, Woodstock

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View a list of Service Canada offices in this area.

Outlook & Prospects for Community and Social Service Workers in Edmundston--Woodstock Region

The future forecast and current conditions for an occupation can vary based on location or due to changes in the economy, technology, or demand for a product or service.

Local Employment Potential Information

Table on the employment potential for Community and Social Service Workers in Edmundston--Woodstock Region as well as in the rest of the New Brunswick.
Location Employment Potential Release Date
Edmundston--Woodstock Region Fair 2012-05-10

Currently the chances of qualified Community and Social Service Workers finding employment are considered to be fair in the local area.

Job opportunities in this occupation are mostly found in these industries: 1) health care and social assistance; and 2) public administration. The main reason employment prospects are fair in the region is that in general, this occupation seems to be in demand all over the province. The job search sites regularly post positions for community and social service workers in private agencies as well as the provincial public service. Provincial government spending in this field and high attrition and personnel turnover will create job openings in the next year in the area.

Employment opportunities for Community and Social Service Workers may vary in different communities across the province. You may want to check for specific opportunities in your community. Also, people who are able to work elsewhere may want to research the opportunities for this occupation in other areas of NB or in other provinces across the country.

[ Source: Labour Market Information - HRSDC ]
Please consult the New Brunswick and Canada tabs for more useful information related to outlook.