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Airline Sales and Service Agents  (NOC 6433)
Notre Dame-Central-Bonavista Bay Region
Description |  Titles |  Duties |   Related Occupations

Airline sales and service agents issue tickets, provide fare quotations, make reservations, conduct passenger check-in, trace missing baggage, arrange for cargo shipments and perform other related customer service duties to assist airline passengers. Airline sales and service agents are employed by airline companies. Load planners, who plan the positioning of cargo on aircraft, are also included in this unit group.

airline baggage agent, airline cargo agent, baggage tracer, airline, client service representative – airline, counter services agent, airline, customer service agent, airline, load planner, airline, passenger agent, airline, passenger service representative, reservation agent, airline, station agent, airline, ticket agent, airline.

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The following is a summary of main duties for some occupations in this unit group:
  • Airline passenger and ticket agents help customers plan travel time and routes, prepare and issue tickets, assign seats, prepare boarding passes, check baggage, attend boarding gates, assist pre-boarding passengers and provide information on fares and flight schedules and routes.
  • Airline baggage agents trace lost, delayed or misdirected baggage for customers.
  • Airline cargo agents weigh cargo and compute freight costs, calculate charges for services and insurance, process bills of lading, cargo manifests and other documents, trace lost or misdirected cargo and maintain shipping and other records.
  • Airline reservation agents reserve seats for tour companies, travel agencies, wholesalers and the general public using computerized systems, provide information on airline passengers and process mileage points.
  • Airline station agents complete pre-flight documents regarding passenger and cargo load, catering count, special requests and other flight information and relay operational messages to operations control and downline stations. They also perform duties of ticket, baggage and cargo agents.
  • Airline load planners calculate load weights for compartments of aircraft using charts and computers and plan load to distribute and balance cargo.
Included Cities in Region | Service Canada Offices

Bishop's Falls, Bonavista, Botwood, Catalina, Clarenville-Shoal Harbour, Gambo, Gander, Gillesport, Grand Falls-Windsor, Hare Bay, La Scie, Lewisporte, Musgrave Harbour, New-Wes-Valley, Port Union, Springdale

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View a list of Service Canada offices in this area.

Jobs for Airline Sales and Service Agents in Notre Dame-Central-Bonavista Bay Region

Job opportunities from Job Bank and contributing job sites are updated daily.

There are currently no job offers available in Notre Dame-Central-Bonavista Bay Region for this occupation.

Where to look for job opportunities

Job postings can be found in many places: on the Internet, on community bulletin boards, at job fairs or in newspaper help wanted sections.

Information about available work is often circulated through managers, employees and business associates, as well as through family, friends and acquaintances. Networking Link opens in a new window is one of the best ways to search for jobs.

RSS job search feed

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Please consult the Newfoundland and Labrador and Canada tabs for more useful information related to jobs.