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Supervisors, Library, Correspondence and Related Information Clerks  (NOC 1213)
Annapolis Valley Region
Description |  Titles |  Duties |   Related Occupations

Supervisors in this unit group supervise and co-ordinate the activities of workers in the following unit groups: <i>Library Clerks</i> (1451), <i>Correspondence, Publication and Related Clerks</i> (1452), <i>Customer Service, Information and Related Clerks</i> (1453) and <i>Survey Interviewers and Statistical Clerks</i> (1454). They are employed throughout the private and public sectors.

advertising clerks supervisor, correspondence clerks supervisor, customer service supervisor (except financial services), information clerks supervisor, library clerks supervisor, publication clerks supervisor, statistical clerks supervisor, supervisor, call centre agents, supervisor, survey interviewers.

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Supervisors in this unit group perform some or all of the following duties:
  • Co-ordinate, assign and review the work of clerks engaged in the following duties: conducting surveys and interviews; collecting and compiling statistics; providing information and customer service; reshelving books and performing other tasks in libraries; writing correspondence including e-mails and preparing material for translation and publication
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Resolve work-related problems, monitor services provided by clerks and agents, and prepare and submit progress and other reports
  • Train workers in job duties and company policies
  • Requisition supplies and materials
  • Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
  • May perform the same duties as workers supervised.
Included Cities in Region | Service Canada Offices

Berwick, Bridgetown, Hantsport, Kentville, Middleton, Windsor, Wolfville

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View a list of Service Canada offices in this area.

Education & Job Requirements for Supervisors, Library, Correspondence and Related Information Clerks in Annapolis Valley Region

Education and job requirements can vary by region. Workers in regulated occupations require a licence to work legally. Workers in non-regulated occupations do not require a licence, but employers may have other certification requirements.

Local Employment Requirements

Physical Requirements:
- This occupation typically requires good near vision.
- There is usually a need for workers in this occupation to have the ability to communicate verbally.
- The occupation can involve some physical activity (sitting, standing or walking).
- Strength to handle loads of up to 5 kg may be required.

[Report Publication Date: 2011-10-06 |  Source: Labour Market Information - HRSDC ]

Skills Requirements

There are often specific abilities, aptitudes and knowledge that are prerequisites to obtain employment in an occupation.

Most employers who advertise are looking for workers who have the following experience and skills:

Experience:
0-2 years

Specific Skills:
Coordinate, assign and review work. Resolve work related problems. Prepare and submit reports.

Additional Skills:
Utilize computer software. Conduct performance reviews. Prepare statistical reports.

Essential Skills:
Oral communication, working with others, computer use, problem solving, job task planning and organizing, writing, reading text, document use, finding information, critical thinking, decision making, continuous learning, numeracy and significant use of memory.

[Source: Labour Market Information - HRSDC ]

List of Associations

AssociationsLink opens in a new window are organizations that may provide news to its members about networking events, professional development and other common issues for people working in the same industry.

[ Source: Labour Market Information - HRSDC ]

CanLearn Searches

  • Programs

    Detailed profiles, requirements and application and admissions information.

  • CEGEPs, Colleges and Universities

    Find the school that best suits your needs.

  • Scholarships

    Information on scholarships, bursaries, grants, and other forms of financial assistance.

[ Source: CanLearn - HRSDC ]
Information for Newcomers

Getting your language skills assessed

If you do not know what your English or French language level is, visit one of the Language Assessment Centres across Canada. They will assess your language level and direct you to the appropriate language training program.

[ Source: Citizenship and Immigration Canada ]
Please consult the Nova Scotia and Canada tabs for more useful information related to education and job requirements.