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Maîtres d'hôtel and Hosts/Hostesses  (NOC 6451)
Banff--Jasper--Rocky Mountain House Region
Description |  Titles |  Duties |   Related Occupations

Maîtres d'hôtel and hosts/hostesses greet patrons and escort them to tables, and supervise and co-ordinate the activities of food and beverage servers. They are employed in restaurants, hotel dining rooms, private clubs, cocktail lounges and similar establishments.

host/hostess, food service, maître d', maître d'hôtel, restaurant host/hostess.

Maîtres d'hôtel and hosts/hostesses perform some or all of the following duties:
  • Receive and record patrons' reservations and assign tables
  • Greet patrons at entrance of dining room, restaurant, or lounge and escort them to tables or other seating areas
  • Speak with patrons to ensure satisfaction with food and service, and attend to complaints
  • Order necessary dining room supplies and equipment
  • Inspect dining and serving areas and equipment
  • Supervise and co-ordinate activities of food and beverage servers and other serving staff
  • Accept payment from patrons for food and beverage
  • Maintain financial statements and records and ensure safe-keeping
  • Prepare work schedules and payrolls
  • Interview candidates for food and beverage server positions and train new employees
  • May be responsible for marketing and advertising the dining establishment.
Included Cities in Region | Service Canada Offices

Banff, Canmore, Edson, Hinton, Rocky Mountain House

View a list of Service Canada offices in this area.

Outlook & Prospects for Maîtres d'hôtel and Hosts/Hostesses in Banff--Jasper--Rocky Mountain House Region

The future forecast and current conditions for an occupation can vary based on location or due to changes in the economy, technology, or demand for a product or service.

National Outlook – 10-Year Projection (2011-2020)

This section provides labour demand and labour supply projections for this occupation over the 2011-2020 period.

Note: The tables, graphs and middle paragraph shown under this section display updated 2011-2020 projection results. The remaining narrative text (2009-2018 projections) will be updated shortly. We apologize for the inconvenience.

The data in the following table are derived from HRSDC’s Canadian Occupational Projection System (COPS). COPS uses a variety of models to produce a detailed 10-year labour market projection per broad skill level and per occupation at the national level, which focuses on the trends of labour supply and labour demand over the next ten years.

This occupation (Maîtres d'hôtel and Hosts/Hostesses) is part of a larger occupational group called Occupations in Food and Beverage Service (NOC 645).

Table on the demographic profile for your chosen occupation at the national level.
Occupations in this group Maîtres d'hôtel and Hosts/Hostesses (6451) 
Bartenders (6452) 
Food and Beverage Servers (6453) 
Employment (non-student) in 2010 190,572
Median Age of workers in 2010 30
Average Retirement Age in 2010 63

Occupation Projection for Canada

Over the 2008-2010 period, employment in this occupation dropped while the unemployment rate increased at the same pace as the rate for all occupations. The unemployment rate for this occupation was at 8% in 2010, which was average for the economy. The average hourly wage for this occupation increased more quickly than the average for the other occupations over this period, but remained one of the lowest for all occupations. According to key labour market indicators, the number of job seekers was sufficient to fill the job openings in this occupation.

Over the 2011-2020 period, an occupation will be in excess demand (a shortage of workers) if the projected number of job openings is significantly greater than the projected number of job seekers. An occupation will be in excess supply (a surplus of workers) if the projected number of job openings is smaller than the projected number of job seekers. For Occupations In Food And Beverage Service, over the 2011-2020 period, job openings (arising from expansion demand and replacement demand) are expected to total 66,861 and 72,971 job seekers (arising from school leavers, immigration and mobility) are expected to be available to fill the job openings.

Based on projections and considering that labour supply and demand were balanced in this occupation, it is expected that labour supply and demand will continue to be balanced. In other words, the number of job seekers will be sufficient to fill the job openings over the 2011-2020 period. The majority of job openings in this occupation will arise from new positions as a result of economic growth. Expansion demand will in fact be much greater than it was over the 2001-2010 period when it was almost non-existent. The economic recovery and continued increase in consumer spending should boost short-term employment growth in this occupation. School leavers will be the main source of job seekers. In fact, the number of school leavers will be very large and will represent nearly twice the total number of expected job openings over the 2011-2020 period. However, since this occupation does not require any specific skills, a number of workers will choose to work in this occupation on a temporary basis while looking for work in an occupation that better matches their career goals. Consequently, in the coming years, a large number of workers will leave this occupation for other employment, which will increase the replacement demand.

This Chart contains data for Projection of Job Openings vs. Job Seekers for Canada. Information is available in the following tables.

This Chart contains data for Projection of Job Openings vs. Job Seekers for Canada. Information is available in the following tables.
Table of job opening projections for the occupational group containing your chosen occupation.
Category Openings %
Expansion Demand 39,637 59%
Retirements 19,079 29%
Other Replacement Demand 3,633 5%
Emigration 4,513 7%
Projected Job Openings 66,861 100%
Table of job seeker projections for the occupational group containing your chosen occupation.
Category Seekers %
School Leavers 114,099 156%
Immigration 11,662 16%
Other -52,789 -72%
Projected Job Seekers 72,971 100%

In which industry or sector do people in this occupation find jobs in Canada?

This table shows the industry and sectors employing the highest number of people in this occupation.

This table shows the industry sectors employing the highest number of people in this occupation.
Industry / Sector %
Accommodation and food services 92.80
Arts, entertainment and recreation 3.20

What percentage of people in this occupation are self-employed?

The graph displays the percentage of people in this occupation who are “self-employed”, according to the 2006 Census, in comparison to the Canadian average across all occupations.

As shown in the graph, according to the 2006 Census, 2% of people in this occupation were self-employed, while the average for all occupations was 12%.

The data from the Labour Force Survey (2009) regarding self-employment for this group are not sufficiently reliable to be published.

What proportion of people in this occupation work full-time and part-time?

The graph displays the proportion of people in this occupation who worked full-time and part-time in comparison to the Canadian average across all occupations.

According to the Labour Force Survey (2009), 43% of workers in this occupation worked full-time, compared to the average of 81% for all occupations.

What proportion of men and women work in this occupation?

The graph displays the proportion of men and women in this occupation in comparison to the Canadian average across all occupations.

According to the Labour Force Survey (2009), women represented 81% of workers in this occupation, compared to the average of 48% for all occupations.

What percentage of people in this occupation are members of a union?

This occupation (Maîtres d'hôtel and Hosts/Hostesses) is part of a larger group called Occupations in Food and Beverage Service (NOC 645). According to the Labour Force Survey (2009), the unionization rate for this group was 7%, while the unionization rate for all occupations was 31%.

Please consult the Banff--Jasper--Rocky Mountain House Region and Alberta tabs for more useful information related to outlook.