There are 2,024 job postings in Canada.
Explore Careers - Job Market Report
This unit group includes clerks who answer enquiries and provide information regarding an establishment's goods, services and policies and who provide customer services such as receiving payments and processing requests for services. They are employed by retail establishments, call centres, insurance, telephone and utility companies and other establishments throughout the private and public sectors.
accounts information clerk, bus information clerk, call centre agent – customer service, complaints clerk – customer service, counter enquiries clerk, courtesy desk clerk, customer service clerk, customer service representative – call centre, enquiries clerk, hospital information clerk, information clerk – customer service, lost-and-found clerk, order desk agent, public relations clerk, tourist information clerk.
- Customer service clerks in retail establishments answer, in person or on the phone, enquiries from customers and investigate complaints regarding the establishment's goods, services and policies; arrange for refunds, exchange and credit for returned merchandise; receive account payments; and receive credit and employment applications.
- Call centre agents take customer orders for goods or services; promote goods or services; respond to enquiries and emergencies; investigate complaints and update accounts.
- Customer service clerks in insurance, telephone, utility and similar companies explain the type and cost of services offered; order services; provide information about claims or accounts; update accounts; initiate billing and process claim payments; and receive payment for services.
- Information clerks provide information to customers and the public concerning goods, services, schedules, rates, regulations and policies in response to telephone and in-person enquiries.
Jobs for Customer Service, Information and Related Clerks in Edmonton Region
Job opportunities from Job Bank and contributing job sites are updated daily.
Job Opportunities in the Canadian Forces
The Canadian Forces is currently recruiting 2,800 Regular Force, and 5,400 part-time Reserve Force members for a wide range of careers across Canada.
The mission of the Canadian Forces is to protect Canada, defend North America in co operation with the U.S., and contribute to international peace and security. On any given day, about 8,000 Canadian Forces members - one third of our deployable force - are preparing for, engaged in or returning from an overseas mission. At home, Canadian Forces can bring the best available military resources from across Canada to bear on a crisis or threat, wherever it occurs, nation-wide.
To learn about the requirements and application process, visit FORCES.CA.
Federal Employment Programs and Services
Want to learn about programs that assist individuals, businesses and community organizations to identify employment resources such as jobs, labour market information and training opportunities? Visit:
- Canada Benefits
- Employment programs and services - Service Canada
- Training and Employment Initiatives - Service Canada
- Career Transition Assistance
- Opportunities Fund for Persons with Disabilities
- Aboriginal Skills and Employment Training Strategy
- Students and Youth
Information for Youth and Students
Federal Student Work Experience Program (FSWEP)
FSWEP provides full-time students with valuable, hands-on work experience related to their field of study and allows for a wealth of learning opportunities. For more information, visit the FSWEP Web site.
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