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Community and Social Service Workers  (NOC 4212)
Lethbridge--Medicine Hat Region
Description |  Titles |  Duties |   Related Occupations

Community and social service workers administer and implement a variety of social assistance programs and community services, and assist clients to deal with personal and social problems. They are employed by social service and government agencies, mental health agencies, group homes, school boards, correctional facilities and other establishments.

Aboriginal outreach worker, addictions worker, behavioural aide, child and youth worker, community development worker, community service worker, crisis intervention worker, developmental service worker, drop-in centre worker, family service worker, financial assistance worker, group home worker, income maintenance officer – social services, life skills instructor, mental health worker, rehabilitation worker – social services, social services worker, veteran services officer, welfare and compensation officer, women's shelter supervisor, youth worker.

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Community and social service workers perform some or all of the following duties:
  • Interview clients to obtain case history and background information
  • Assess clients' relevant skill strengths and deficits
  • Assist clients to sort out options and develop plans of action while providing necessary support and assistance
  • Assist clients in locating and utilizing community resources including legal, medical and financial assistance, housing, employment, transportation, assistance with moves, day care and other referral services
  • Prepare intake reports
  • Counsel clients living in group homes and half-way houses, supervise their activities and assist in pre-release and release planning
  • Participate in the selection and admission of clients to appropriate programs
  • Assess and investigate eligibility for social benefits
  • Meet with clients to assess their progress, give support and discuss any difficulties or problems
  • Refer clients to other social services
  • Advise and aid recipients of social assistance and pensions
  • Provide crisis intervention and emergency shelter services
  • Implement and organize the delivery of specific services within the community
  • Implement life skills workshops, substance abuse treatment programs, behaviour management programs, youth services programs and other community and social service programs under the supervision of social services or health care professionals
  • Assist in evaluating the effectiveness of treatment programs by tracking clients' behavioural changes and responses to interventions
  • Maintain contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on clients' overall progress
  • Co-ordinate the volunteer activities of human service agencies, health care facilities and arts and sports organizations
  • Maintain program statistics for purposes of evaluation and research.
  • May supervise social service support workers and volunteers.
Included Cities in Region | Service Canada Offices

Lethbridge, Medicine Hat, Bassano, Bow Island, Brooks, Cardston, Claresholm, Coaldale, Coalhurst, Fort Macleod, Magrath, Nanton, Picture Butte, Pincher Creek, Raymond, Redcliff, Taber

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View a list of Service Canada offices in this area.

Education & Job Requirements for Community and Social Service Workers in Lethbridge--Medicine Hat Region

Education and job requirements can vary by region. Workers in regulated occupations require a licence to work legally. Workers in non-regulated occupations do not require a licence, but employers may have other certification requirements.

Provincial/Territorial Regulation

Table of job opportunities for your chosen occupation at the provincial or territorial level.
Location Regulation
Alberta
Not regulated

This occupation does not require certification in Alberta.

Many occupations require licensing or certification to operate certain types of equipment, or to drive trucks and other vehicles. However, most of these occupations are not part of the list of regulated professions and trades.

[ Source: Labour Market Information - HRSDC ]

Provincial Training

Provincial Training Information - Alberta

Please consult EdInfo http://www.alis.gov.ab.ca/edinfo to find training opportunities in Alberta related to this occupation.

[ Report Publication Date: 2007-07-24 | Source: Labour Market Information - HRSDC ]

Ministries and Departments of Education

Education is the responsibility of the ten provinces and three territories. Each has its own ministry (sometimes called "department") that oversees the organization, delivery and assessment of education.


Distance Learning

Distance learning lets you study via the Internet or other methods such as cable TV or correspondence. It also opens virtual doors for students who cannot study away from home.

Visit CanLearn for a list of Canadian colleges, universities and other institutions providing thousands of courses at a distance.

[ Source: CanLearn - HRSDC ]
Please consult the Lethbridge--Medicine Hat Region and Canada tabs for more useful information related to education and job requirements.