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User Support Technicians  (NOC 2282)
Lethbridge--Medicine Hat Region
Description |  Titles |  Duties |   Related Occupations

Technicians in this group provide first-line technical support to computer users experiencing difficulties with computer hardware and with computer applications and communications software. They are employed by computer hardware manufacturers and retailers, software developers, in call centres and in information technology units throughout the private and public sectors. Technicians in this group are also employed by independent technical support companies or they may be self-employed.

call centre agent – technical support, client support representative – systems, computer help desk representative – systems, computer help desk supervisor, hardware installation technician, hardware technical support analyst, help desk technician, software installation technician, software technical support analyst, systems support representative, technical support analyst – systems, technical support supervisor, user support technician.

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User support technicians perform some or all of the following duties:
  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Emulate or reproduce technical problems encountered by users
  • Provide advice and training to users in response to identified difficulties
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • May supervise other technical support workers in this group.
Included Cities in Region | Service Canada Offices

Lethbridge, Medicine Hat, Bassano, Bow Island, Brooks, Cardston, Claresholm, Coaldale, Coalhurst, Fort Macleod, Magrath, Nanton, Picture Butte, Pincher Creek, Raymond, Redcliff, Taber

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View a list of Service Canada offices in this area.

Jobs for User Support Technicians in Lethbridge--Medicine Hat Region

Job opportunities from Job Bank and contributing job sites are updated daily.

There are 167 job postings in Canada.

Table of job opportunities for your chosen occupation at the provincial or territorial level.
Location Available Jobs
Note: Some job offers may appear in multiple regions.
Alberta
20
Athabasca--Grande Prairie--Peace River Region
2
Banff--Jasper--Rocky Mountain House Region
0
Calgary Region
13
Camrose--Drumheller Region
0
Edmonton Region
5
Lethbridge--Medicine Hat Region
0
Red Deer Region
0
Wood Buffalo--Cold Lake Region
0
British Columbia
11
Cariboo Region
0
Kootenay Region
0
Lower Mainland - Southwest Region
7
Nechako Region
0
North Coast Region
0
Northeast Region
0
Thompson--Okanagan Region
2
Vancouver Island and Coast Region
3
Manitoba
1
Interlake Region
0
North Central Region
0
North Region
0
Parklands Region
0
South Central Region
0
Southeast Region
0
Southwest Region
0
Winnipeg Region
1
New Brunswick
2
Campbellton--Miramichi Region
0
Edmundston--Woodstock Region
0
Fredericton--Oromocto
1
Moncton--Richibucto Region
0
Saint John--St. Stephen Region
1
Newfoundland and Labrador
5
Avalon Peninsula Region
4
Notre Dame-Central-Bonavista Bay Region
1
South Coast--Burin Peninsula Region
0
West Coast--Northern Peninsula--Labrador Region
0
Northwest Territories
0
Yellowknife Region
0
Nova Scotia
4
Annapolis Valley Region
1
Cape Breton Region
1
Halifax Region
2
North Shore Region
0
Southern Region
0
Nunavut
0
Iqaluit Region
0
Ontario
57
Hamilton--Niagara Peninsula Region
3
Kingston - Pembroke Region
2
Kitchener--Waterloo--Barrie Region
5
London Region
5
Muskoka-Kawarthas Region
1
Northeast Region
3
Northwest Region
1
Ottawa Region
14
Stratford--Bruce Peninsula Region
0
Toronto Region
22
Windsor-Sarnia Region
3
Prince Edward Island
11
Prince Edward Island
11
Québec
46
Abitibi-Témiscamingue Region
1
Bas-Saint-Laurent Region
0
Capitale-Nationale Region
6
Centre-du-Québec Region
2
Chaudière-Appalaches Region
1
Côte-Nord Region
0
Estrie Region
2
Gaspésie -- Îles-de-la-Madeleine Region
0
Lanaudière Region
4
Laurentides Region
2
Laval Region
4
Mauricie Region
0
Montérégie Region
7
Montréal Region
15
Nord-du-Québec Region
0
Outaouais Region
1
Saguenay--Lac-Saint-Jean Region
1
Saskatchewan
10
Northern Region
0
Prince Albert Region
0
Regina--Moose Mountain Region
8
Saskatoon--Biggar Region
2
Swift Current--Moose Jaw Region
0
Yorkton--Melville Region
0
Yukon
0
Yukon Territory
0
[ Source: Job Bank - HRSDC ]

Job Opportunities in the Canadian Forces

The Canadian Forces is currently recruiting 2,800 Regular Force, and 5,400 part-time Reserve Force members for a wide range of careers across Canada.

The mission of the Canadian Forces is to protect Canada, defend North America in co operation with the U.S., and contribute to international peace and security. On any given day, about 8,000 Canadian Forces members - one third of our deployable force - are preparing for, engaged in or returning from an overseas mission. At home, Canadian Forces can bring the best available military resources from across Canada to bear on a crisis or threat, wherever it occurs, nation-wide.

To learn about the requirements and application process, visit FORCES.CA.

[ Source: Canadian Forces - National Defence ]

Federal Employment Programs and Services

Want to learn about programs that assist individuals, businesses and community organizations to identify employment resources such as jobs, labour market information and training opportunities? Visit:

[ Source: Job Bank ]
Information for Youth and Students

Federal Student Work Experience Program (FSWEP)

FSWEP provides full-time students with valuable, hands-on work experience related to their field of study and allows for a wealth of learning opportunities.  For more information, visit the FSWEP Web site.

[ Source: Public Service Commission of Canada ]
Please consult the Lethbridge--Medicine Hat Region and Alberta tabs for more useful information related to jobs.