Explore Careers - Job Market Report
This unit group includes clerks who answer enquiries and provide information regarding an establishment's goods, services and policies and who provide customer services such as receiving payments and processing requests for services. They are employed by retail establishments, call centres, insurance, telephone and utility companies and other establishments throughout the private and public sectors.
accounts information clerk, bus information clerk, call centre agent – customer service, complaints clerk – customer service, counter enquiries clerk, courtesy desk clerk, customer service clerk, customer service representative – call centre, enquiries clerk, hospital information clerk, information clerk – customer service, lost-and-found clerk, order desk agent, public relations clerk, tourist information clerk.
- Customer service clerks in retail establishments answer, in person or on the phone, enquiries from customers and investigate complaints regarding the establishment's goods, services and policies; arrange for refunds, exchange and credit for returned merchandise; receive account payments; and receive credit and employment applications.
- Call centre agents take customer orders for goods or services; promote goods or services; respond to enquiries and emergencies; investigate complaints and update accounts.
- Customer service clerks in insurance, telephone, utility and similar companies explain the type and cost of services offered; order services; provide information about claims or accounts; update accounts; initiate billing and process claim payments; and receive payment for services.
- Information clerks provide information to customers and the public concerning goods, services, schedules, rates, regulations and policies in response to telephone and in-person enquiries.
Jobs for Customer Service, Information and Related Clerks in Nord-du-Québec Region
Job opportunities from Job Bank and contributing job sites are updated daily.
There are currently no job offers available in Nord-du-Québec Region for this occupation.
Where to look for job opportunities
Job postings can be found in many places: on the Internet, on community bulletin boards, at job fairs or in newspaper
help wanted sections.
Information about available work is often circulated through managers, employees and business associates, as well as through family, friends and acquaintances. Networking Link opens in a new window is one of the best ways to search for jobs.
RSS job search feed
Subscribe to the Canada’s National Job Bank's RSS job search feedLink opens in a new window and receive automatic job posting updates for the location and occupation you have selected.
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