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Immigration, Employment Insurance and Revenue Officers  (NOC 1228)
Estrie Region
Description |  Titles |  Duties |   Related Occupations

This unit group includes government officers who administer and enforce laws and regulations related to immigration, employment insurance, customs and tax revenue. They are employed by government agencies.

customs inspector, customs officer, employment insurance agent, employment insurance officer, immigration agent, immigration examining officer, revenue officer, tax collection officer, tax enforcement officer.

Immigration officers perform some or all of the following duties:
  • Determine admissibility of persons seeking entry into Canada by examining documents and conducting interviews
  • Grant landed-immigrant status, admit persons or order detention or deportation
  • Locate and apprehend persons presumed to be infringing on immigration laws
  • Assist in the removal of deported people by seeking authorization from receiving countries and securing necessary travel documents
  • Appear as a witness in cases related to immigration appeals.
Employment insurance officers perform some or all of the following duties:
  • Determine the eligibility of persons applying for employment insurance benefits
  • Ascertain the facts on such issues as reasons for loss of employment and availability for work
  • Monitor the payments of benefits throughout the duration of a claim and investigate claimants when there appears to be fraud or abuse.
Customs officers and inspectors perform some or all of the following duties:
  • Question persons at border points to determine the admissibility of goods and assess duty
  • Inspect baggage to detect undeclared merchandise, or contraband
  • Inform manufacturers and shippers of customs and laws and procedures
  • Observe fabrication of articles affected by customs laws and conduct appraisals
  • Board carriers arriving from foreign countries to determine nature of cargo to ensure compliance with customs and commerce laws
  • Inspect goods imported by mail
  • May arrest and detain individuals suspected of having committed a criminal offence under the Customs Act or certain other designated Criminal Code offences until police intervention is possible.
Excise tax revenue officers perform some or all of the following duties:
  • Audit accounting records to determine income, exemptions, payable taxes, compliance with reporting regulations and existence of fraud
  • Examine accounting systems and internal controls of organizations
  • Provide advice on reporting and measurement procedures for goods subject to taxation
  • Prepare briefs and assist in searching and seizing records, and in preparing charges for court cases.
Included Cities in Region | Service Canada Offices

Sherbrooke, Coaticook, Lac-Mégantic, Richmond, Asbestos, Bromptonville, Cookshire, Danville, East Angus, Fleurimont, Lennoxville, Magog, Rock Forest, Valcourt, Windsor

View a list of Service Canada offices in this area.

Outlook & Prospects for Immigration, Employment Insurance and Revenue Officers in Estrie Region

The future forecast and current conditions for an occupation can vary based on location or due to changes in the economy, technology, or demand for a product or service.

National Outlook – 10-Year Projection (2011-2020)

This section provides labour demand and labour supply projections for this occupation over the 2011-2020 period.

Note: The tables, graphs and middle paragraph shown under this section display updated 2011-2020 projection results. The remaining narrative text (2009-2018 projections) will be updated shortly. We apologize for the inconvenience.

The data in the following table are derived from HRSDC’s Canadian Occupational Projection System (COPS). COPS uses a variety of models to produce a detailed 10-year labour market projection per broad skill level and per occupation at the national level, which focuses on the trends of labour supply and labour demand over the next ten years.

This occupation (Immigration, Employment Insurance and Revenue Officers) is part of a larger occupational group called Administrative and Regulatory Occupations (NOC 122).

Table on the demographic profile for your chosen occupation at the national level.
Occupations in this group Administrative Officers (1221) 
Executive Assistants (1222) 
Personnel and Recruitment Officers (1223) 
Property Administrators (1224) 
Purchasing Agents and Officers (1225) 
Conference and Event Planners (1226) 
Court Officers and Justices of the Peace (1227) 
Immigration, Employment Insurance and Revenue Officers (1228) 
Employment (non-student) in 2010 399,209
Median Age of workers in 2010 43
Average Retirement Age in 2010 59

Occupation Projection for Canada

Over the 2008-2010 period, this occupation experienced employment growth, although the unemployment rate increased slightly. The average hourly wage for this occupation also increased very slightly over this period. According to key labour market indicators, the number of job seekers was sufficient to fill all job openings in this occupation.

Over the 2011-2020 period, an occupation will be in excess demand (a shortage of workers) if the projected number of job openings is significantly greater than the projected number of job seekers. An occupation will be in excess supply (a surplus of workers) if the projected number of job openings is smaller than the projected number of job seekers. For Administrative And Regulatory Occupations, over the 2011-2020 period, job openings (arising from expansion demand and replacement demand) are expected to total 204,093 and 134,714 job seekers (arising from school leavers, immigration and mobility) are expected to be available to fill the job openings.

Based on projections and considering that labour supply and demand in this occupation were balanced over the 2008-2010 period, it is expected that the number of job seekers will become insufficient to fill the job openings over the 2011-2020 period. Retirements will account for the majority (61%) of these job openings. The retirement rate for this occupation will be high over the projection period, surpassing the average retirement rate for all occupations. This is due to the fact that workers in this occupation are on average older than those in other occupations and retire somewhat earlier. Demand arising from economic growth will also be an appreciable source of job openings over the projection period. However, the creation of new jobs will be much weaker than over the 2001-2010 period. The relatively weak employment growth is largely attributable to a slowdown in economic activity relative to recent years, which leads to a decreased demand for administrative workers. With regard to labour supply, the majority of job seekers will come from the school system.

This Chart contains data for Projection of Job Openings vs. Job Seekers for Canada. Information is available in the following tables.

This Chart contains data for Projection of Job Openings vs. Job Seekers for Canada. Information is available in the following tables.
Table of job opening projections for the occupational group containing your chosen occupation.
Category Openings %
Expansion Demand 57,705 28%
Retirements 124,657 61%
Other Replacement Demand 12,596 6%
Emigration 9,136 4%
Projected Job Openings 204,093 100%
Table of job seeker projections for the occupational group containing your chosen occupation.
Category Seekers %
School Leavers 95,912 71%
Immigration 13,301 10%
Other 25,500 19%
Projected Job Seekers 134,714 100%

In which industry or sector do people in this occupation find jobs in Canada?

This table shows the industry and sectors employing the highest number of people in this occupation.

This table shows the industry sectors employing the highest number of people in this occupation.
Industry / Sector %
Public administration 100.00

What proportion of men and women work in this occupation?

The graph displays the proportion of men and women in this occupation in comparison to the Canadian average across all occupations.

According to the Labour Force Survey (2009), women represented 64% of workers in this occupation, compared to the average of 48% for all occupations.

What percentage of people in this occupation are members of a union?

This occupation (Immigration, Employment Insurance and Revenue Officers) is part of a larger group called Administrative and Regulatory Occupations (NOC 122). According to the Labour Force Survey (2009), the unionization rate for this group was 29%, while the unionization rate for all occupations was 31%.

Please consult the Estrie Region and Québec tabs for more useful information related to outlook.