Dispatchers operate radios and other telecommunication equipment to dispatch emergency vehicles and to co-ordinate the activities of drivers and other personnel. They are employed by police, fire and health departments, other emergency service agencies, taxi, delivery and courier services, trucking and utilities companies, and other commercial and industrial establishments. Radio operators receive, transmit and record signals and messages using radios and other telecommunication equipment. They are employed by transportation companies, mining, forestry and other industrial establishments, and the armed forces.

911 dispatcher, alarm system dispatcher, ambulance dispatcher, emergency vehicle dispatcher, inbound/outbound freight co-ordinator, mobile equipment dispatcher, radio operator, radio operator – military, taxi dispatcher, tow truck dispatcher, truck dispatcher, utilities maintenance crew dispatcher.

• Receive requests for emergency assistance or service and contact ambulances, police and fire departments, tow-trucks, and utility crews
• Process and transmit information and instructions to co-ordinate the activities of vehicle operators, crews and equipment using a variety of computer-aided communications and dispatching equipment
• Dispatch personnel according to written schedules and work orders, or as required by emergency situations
• Advise vehicle operators of route and traffic problems such as construction, accidents, congestion, weather conditions, weight and size restrictions and other information
• Monitor personnel workloads and locations
• Maintain operator work records using computerized or manual methods and ensure time sheets and payroll summaries are completed accurately
• Maintain computer and manual records of mileage, fuel use, repairs and other expenses, and generate reports.

• Operate radio equipment to communicate with ships, aircraft, mining crews, offshore oil rigs, logging camps and other remote operations
• Operate and assist in the maintenance of fixed, air transportable, mobile and naval communications equipment in the Canadian armed forces.

Montmagny, Sainte-Marie, Saint-Georges, Thetford Mines, Beauceville, Black Lake, Charny, Disraeli, Lac-Etchemin, Lévis, Saint-Jean-Chrysostome, Saint-Joseph-de-Beauce, Saint-Nicolas, Saint-Rédempteur, Saint-Romuald

View a list of Service Canada offices in this area.