Maîtres d'hôtel and hosts/hostesses greet patrons and escort them to tables, and supervise and co-ordinate the activities of food and beverage servers. They are employed in restaurants, hotel dining rooms, private clubs, cocktail lounges and similar establishments.

host/hostess, food service, maître d', maître d'hôtel, restaurant host/hostess.

• Receive and record patrons' reservations and assign tables
• Greet patrons at entrance of dining room, restaurant, or lounge and escort them to tables or other seating areas
• Speak with patrons to ensure satisfaction with food and service, and attend to complaints
• Order necessary dining room supplies and equipment
• Inspect dining and serving areas and equipment
• Supervise and co-ordinate activities of food and beverage servers and other serving staff
• Accept payment from patrons for food and beverage
• Maintain financial statements and records and ensure safe-keeping
• Prepare work schedules and payrolls
• Interview candidates for food and beverage server positions and train new employees
• May be responsible for marketing and advertising the dining establishment.

Laval

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