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General Office Clerks  (NOC 1411)
Laval Region
Description |  Titles |  Duties |   Related Occupations

General office clerks prepare correspondence, reports, statements and other material, operate office equipment, answer telephones and perform clerical duties of a general nature according to established procedures. They are employed in offices throughout the public and private sectors.

general office clerk, office assistant, office clerk, typist, word processor operator.

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General office clerks perform some or all of the following duties:
  • Key in, edit, proofread and finalize correspondence, reports, statements, invoices, forms, presentations and other documents, from notes or dictaphone, using computers
  • Respond to telephone, in person or electronic enquiries or forward to appropriate person
  • Provide general information to clients and the public
  • Photocopy and collate documents for distribution, mailing and filing
  • Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases
  • Process incoming and outgoing mail, manually or electronically
  • Send and receive messages and documents using fax machine or electronic mail
  • May perform bookkeeping tasks such as preparing invoices and bank deposits
  • May sort, process and verify applications, receipts, expenditures, forms and other documents
  • May order office supplies, service office equipment and arrange for servicing in the case of major repairs.
Included Cities in Region | Service Canada Offices

Outlook & Prospects for General Office Clerks in Laval Region

The future forecast and current conditions for an occupation can vary based on location or due to changes in the economy, technology, or demand for a product or service.

Local Employment Potential Information

Table on the employment potential for General Office Clerks in Laval Region as well as in the rest of the Québec.
Location Employment Potential Release Date
Laval Region Fair 2013-04-22

For the 2012-2014 period, job opportunities in the Laval region are expected to be fair for this occupation.

Employment opportunities will result primarily from retirements and from the high turnover rate in this occupation. Openings will be accessible to college and vocational training graduates or people with office experience. Some positions will be filled by unemployed clerks with experience and by immigrants who meet the entrance requirements for the occupation.

The pool of work ready claimants in this occupation is substantial.

Over the past few years, the level of employment in this occupation has decreased very sharply. Office automation and the demand for more versatile office employees explain this significant drop. The downward trend is expected to continue over the 2012-2014 forecast horizon, but at a less spectacular pace.

According to 2006 census data, workers in this occupational group were employed mainly in finance and insurance; real estate and rental and leasing; public administration; manufacturing; professional, scientific and technical services; health care and social assistance; wholesale trade; information, culture and recreation; educational services; retail trade; and other services.

[ Source: Labour Market Information - HRSDC ]
Please consult the Québec and Canada tabs for more useful information related to outlook.