General office clerks prepare correspondence, reports, statements and other material, operate office equipment, answer telephones and perform clerical duties of a general nature according to established procedures. They are employed in offices throughout the public and private sectors.

general office clerk, office assistant, office clerk, typist, word processor operator.

• Key in, edit, proofread and finalize correspondence, reports, statements, invoices, forms, presentations and other documents, from notes or dictaphone, using computers
• Respond to telephone, in person or electronic enquiries or forward to appropriate person
• Provide general information to clients and the public
• Photocopy and collate documents for distribution, mailing and filing
• Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases
• Process incoming and outgoing mail, manually or electronically
• Send and receive messages and documents using fax machine or electronic mail
• May perform bookkeeping tasks such as preparing invoices and bank deposits
• May sort, process and verify applications, receipts, expenditures, forms and other documents
• May order office supplies, service office equipment and arrange for servicing in the case of major repairs.

Laval

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