Local Employment Requirements
There are no formal educational training requirements for dispatchers and radio operators. Training for this occupational group is done primarily on-the-job. Depending on the sector, radio operators may need to obtain certification from Industry Canada.
Additional information for foreign trained workers may be found at the Canadian Information Centre for International Credentials: http://www.cicic.ca.
Local Skills Requirements
Previous experience and bilingualism are considered assets.
Computer skills are required including the use of inventory and transportation management systems.
Taxi dispatchers need to have knowledge of their local streets and area. Truck dispatchers require knowledge concerning travel routes and distances. Emergency services workers need to knkow emergency procedures, including cardiopulmonary resuscitation (CPR) and first aid as they may be required to provide assistance to callers until emergency personnel can reach them.
The most important essential skills for dispatchers and radio operators are oral communication, problem solving and decision making.
For additional information about essential skills, please visit: http://www.hrsdc.gc.ca/eng/workplaceskills/essential_skills/general/home.shtml.
There are often specific abilities, aptitudes and knowledge that are prerequisites to obtain employment in an occupation.
Most employers who advertise are looking for workers who have the following experience and skills:
Dispatcher Specific Skills:
Process and transmit information and instructions. Operate computer-aided communications and dispatching equipment. Dispatch personnel according to schedules and work orders.
Maintain work records and logs.
Post-Secondary ProgramsYou may also expand your search by exploring the following cities:
List of cities offering similar programs
Detailed profiles, requirements and application and admissions information.
- CEGEPs, Colleges and Universities
Find the school that best suits your needs.
Information on scholarships, bursaries, grants, and other forms of financial assistance.