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Dispatchers and Radio Operators  (NOC 1475)
Moncton--Richibucto Region
Description |  Titles |  Duties |   Related Occupations

Dispatchers operate radios and other telecommunication equipment to dispatch emergency vehicles and to co-ordinate the activities of drivers and other personnel. They are employed by police, fire and health departments, other emergency service agencies, taxi, delivery and courier services, trucking and utilities companies, and other commercial and industrial establishments. Radio operators receive, transmit and record signals and messages using radios and other telecommunication equipment. They are employed by transportation companies, mining, forestry and other industrial establishments, and the armed forces.

911 dispatcher, alarm system dispatcher, ambulance dispatcher, emergency vehicle dispatcher, inbound/outbound freight co-ordinator, mobile equipment dispatcher, radio operator, radio operator – military, taxi dispatcher, tow truck dispatcher, truck dispatcher, utilities maintenance crew dispatcher.

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Dispatchers perform some or all of the following duties:
  • Receive requests for emergency assistance or service and contact ambulances, police and fire departments, tow-trucks, and utility crews
  • Process and transmit information and instructions to co-ordinate the activities of vehicle operators, crews and equipment using a variety of computer-aided communications and dispatching equipment
  • Dispatch personnel according to written schedules and work orders, or as required by emergency situations
  • Advise vehicle operators of route and traffic problems such as construction, accidents, congestion, weather conditions, weight and size restrictions and other information
  • Monitor personnel workloads and locations
  • Maintain operator work records using computerized or manual methods and ensure time sheets and payroll summaries are completed accurately
  • Maintain computer and manual records of mileage, fuel use, repairs and other expenses, and generate reports.
Radio operators perform some or all of the following duties:
  • Operate radio equipment to communicate with ships, aircraft, mining crews, offshore oil rigs, logging camps and other remote operations
  • Operate and assist in the maintenance of fixed, air transportable, mobile and naval communications equipment in the Canadian armed forces.
Included Cities in Region | Service Canada Offices

Moncton, Bouctouche, Dieppe, Richibucto, Riverview, Sackville, Shediac, McEwen, Salisbury

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View a list of Service Canada offices in this area.

Outlook & Prospects for Dispatchers and Radio Operators in Moncton--Richibucto Region

The future forecast and current conditions for an occupation can vary based on location or due to changes in the economy, technology, or demand for a product or service.

Local Employment Potential Information

Table on the employment potential for Dispatchers and Radio Operators in Moncton--Richibucto Region as well as in the rest of the New Brunswick.
Location Employment Potential Release Date
Moncton--Richibucto Region Fair 2012-05-10

Currently the chances of qualified Dispatchers and Radio Operators finding employment are considered to be fair in the local area.

Dispatchers and radio operators work mostly in the transportation and warehousing, public administration, management, administrative and support, and other services industries. There are some job opportunities, especially with transport companies. Other potential employers include security system installation companies and taxi companies. Employers are having some difficulty recruiting workers, especially workers with training in this field. Even with the advent of new technologies, such as global positioning systems (GPS), dispatchers and radio operators will continue to be needed to dispatch and coordinate requests and work orders and organize transaction records. For these reasons, people who work in this occupational group need to constantly upgrade their skills and knowledge, especially as regards the use of inventory and transportation management systems.

Employment opportunities for Dispatchers and Radio Operators may vary in different communities across the province. You may want to check for specific opportunities in your community. Also, people who are able to work elsewhere may want to research the opportunities for this occupation in other areas of NB or in other provinces across the country.

[ Source: Labour Market Information - HRSDC ]

Local Labour Market News

Week of Dec 17 – Dec 21, 2012

Week of Nov 26 – Nov 30, 2012

Week of Sep 10 – Sep 14, 2012

Week of Jul 16 – Jul 20, 2012

[ Source: Labour Market Information - HRSDC ]
Please consult the New Brunswick and Canada tabs for more useful information related to outlook.