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Retail Trade Supervisors  (NOC 6211)
Winnipeg Region
Description |  Titles |  Duties |   Related Occupations

Retail trade supervisors supervise and co-ordinate the activities of workers in the following unit groups: <i>Retail Salespersons and Sales Clerks</i> (6421), <i>Cashiers</i> (6611), <i>Grocery Clerks and Store Shelf Stockers</i> (6622) and <i>Other Elemental Sales Occupations</i> (6623). They are employed by stores and other retail businesses, wholesale businesses that sell on a retail basis to the public, rental service establishments and businesses involved in door-to-door soliciting and telemarketing.

department store supervisor, head cashier, liquor store supervisor, produce department supervisor, rental service supervisor, route supervisor, retail sales, telemarketing supervisor.

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Retail trade supervisors perform some or all of the following duties:
  • Supervise and co-ordinate sales staff and cashiers
  • Assign sales workers to duties and prepare work schedules
  • Authorize payments by cheque and the return of merchandise
  • Sell merchandise to customers
  • Resolve problems that arise, such as customer complaints and supply shortages
  • Maintain specified inventory and order merchandise
  • Prepare reports regarding sales volumes, merchandising and personnel matters
  • Hire and train or arrange for the training of new sales staff.
Included Cities in Region | Service Canada Offices

Outlook & Prospects for Retail Trade Supervisors in Winnipeg Region

The future forecast and current conditions for an occupation can vary based on location or due to changes in the economy, technology, or demand for a product or service.

Local Employment Potential Information

Table on the employment potential for Retail Trade Supervisors in Winnipeg Region as well as in the rest of the Manitoba.
Location Employment Potential Release Date
Winnipeg Region Good 2012-07-17

Employment prospects for retail trade supervisors are good. Mega stores (in excess of 40,000 sq. ft.) are securing an increasing share of the retail market. Extended operating hours and special seasonal hours of big box retailers also created employment opportunities.

Hiring for this occupation is commonly done internally or by turnover as people move from one retailer to another seeking better wages and benefits. Employers look for people with previous experience in retail and good customer service skills. Knowledge of operating computerized management, stock and order control tools and point-of-sale tracking systems is also required. Advancement to a management position is possible with experience and additional formal training in area such as marketing, business administration and merchandising.

[ Source: Labour Market Information - HRSDC ]
Please consult the Manitoba and Canada tabs for more useful information related to outlook.