Explore Careers - Job Market Report
This unit group includes elemental occupations, not elsewhere classified, primarily concerned with the provision of services. Those in occupations in this unit group are employed by a wide range of retail service and other establishments, and may be self-employed.
beauty salon attendant, car jockey, cloakroom attendant, door attendant (except hotel), funeral home attendant, fur storage attendant, hotel valet, laundromat attendant, parking lot attendant, shoe shiner, tanning salon attendant, ticket taker, toll booth attendant.
- Beauty salon attendants shampoo, condition and dry customers' hair, assist hair stylists as directed and keep work areas clean.
- Door attendants assist persons entering or leaving residential buildings, theatres and similar establishments and may hail taxis and assist with parcels.
- Funeral home attendants drive hearses, arrange lights and floral displays, escort mourners, act as pallbearers and clean funeral parlours and chapels.
- Laundromat attendants replenish vending machines, provide change, explain operation of machines to customers, clean the laundromat and arrange for the repair of broken machines and may wash, dry and fold laundry for customers; may operate dry cleaning machines for customers.
- Parking lot attendants and car jockeys collect parking fees, issue ticket stubs, direct customers to parking spaces and park cars.
- Ticket takers and ushers collect admission tickets or passes from patrons at entertainment events and direct patrons to their seats.
- Other related elemental workers in this group perform services specific to the establishments in which their occupations are found.
Education & Job Requirements for Other Elemental Service Occupations in Newfoundland and Labrador
Education and job requirements can vary by region. Workers in regulated occupations require a licence to work legally. Workers in non-regulated occupations do not require a licence, but employers may have other certification requirements.
Employment requirements are prerequisites generally needed to enter an occupation.
- There are no specific education requirements for occupations in this unit group.
- A valid driver's licence is required for some occupations in this unit group, such as funeral attendant and car jockey.
Regulation by Province/Territory
Some provinces and territories regulate certain professions and trades while others do not. If you have a licence to work in one province, your licence may not be accepted in other provinces or territories. Consult the table below to determine in which province or territory your occupation/trade is regulated.
|Province and Territory||Regulation|
|Newfoundland and Labrador||
|Prince Edward Island||
The essential skills profiles can:
- Help determine, based on skill sets, which career may best suit a particular individual.
- Assist job seekers to write a résumé or prepare for a job interview.
- Help employers to create a job posting.
Employers place a strong emphasis on essential skills in the workplace. Essential skills are used in nearly every occupation, and are seen as “building blocks” because people build on them to learn all other skills.
Each profile contains a list of example tasks that illustrate how each of the 9 essential skill is generally performed by the majority of workers in an occupation. The estimated complexity levels for each task, between 1 (basic) and 5 (advanced), may vary based on the requirements of the workplace.
Other Elemental Service Occupations
This unit group includes other elemental occupations, not elsewhere classified, primarily concerned with the provision of services. Workers in these occupations are employed by a wide range of retail service establishments.
- Read notes from colleagues to co-ordinate work. (1)
- Read memos from management regarding changes to policies, procedures or industry regulations. (2)
- Read brochures and advertisements to meet the information needs of their customers. (2)
- May refer to communication binders, prepared by their retail establishment and centrally located for easy access, to obtain specific information. (2)
- Refer to booklets and manuals to acquire new information about duties and emergency procedures or to find specific information as needed on an ongoing basis such as information on pricing. (3)
- Ticket takers scan tickets as customers hand them in to verify the date, time, seat number and name of performance. (1)
- Ushers read movie posters to replace those that are outdated with current ones. (1)
- Cloakroom attendants complete forms to record the number of binoculars and assistive hearing devices rented out during performances. (1)
- Parking lot attendants refer to control summary sheets to check the number of outstanding tickets when taking over a shift from another attendant. (2)
- Tanning salon attendants read tables that relate skin types to appropriate tanning programs. (2)
- Funeral attendants check all death certificates prior to removing bodies from hospitals to ensure that the certificates have been filled out completely. (2)
- May write in appointment books to schedule incoming customers. (1)
- Enter information such as names, addresses and licence plate numbers on various forms to keep records which may be used by others to prepare reports. (1)
- Write brief notes to remind themselves of specific events or instructions or to share information with co-workers on different shifts. (1)
- May write detailed notes to supervisors describing incidents relating to customer complaints. (2)
- Laundromat attendants receive cash payments from customers, providing change, and exchange paper bills for coin. (1)
- Parking lot attendants calculate parking fees by multiplying the time parked by an hourly rate. (2)
- Tanning consultants schedule sessions for clients without advance appointments by monitoring the availability of the tanning beds and make adjustments to the schedule when clients arrive late or use less than their scheduled time. (2)
- Laundromat attendants weigh dry laundry to calculate custom laundry charges. (1)
- Beauty salon attendants measure out volumes involving doubling or quadrupling a specified mix. (2)
- Tanning consultants estimate the number and duration of tanning sessions required for each client, based on skin type. (1)
- Door attendants estimate how long it would take to drive between two points in the city, considering factors such as weather conditions and traffic flow, to assist guests when asked. (2)
- phone service providers, such as plumbers, locksmiths and tow truck operators, to arrange for service. (1)
- Interact with co-workers throughout their shift to exchange information and co-ordinate work and during staff meetings to discuss unique events or problems. (1)
- Interact with supervisors to discuss work schedules, clarify duties, receive instructions and resolve problems. (1)
- Communicate with customers to provide service and respond to questions. (1)
- Communicate with customers to resolve problems. Customer service is very important. (2)
- Greet the family and friends of the deceased, offering them reassurance and support. Appropriateness of voice and demeanor is very important. (1)
- The ticket office inadvertently issues two people the same seat. Ushers make other seat arrangements if the performance is not sold out, using tact and courtesy to promote customer satisfaction. (1)
- A car in the parking lot is leaking gasoline or its lights have been left on. Parking lot attendants attempt to track down the motorist. (1)
- Tanning salon customers lodge complaints relating to matters such as the cleanliness of the tanning beds or the choice of radio stations. Tanning salon attendants first identify what is making the customer unhappy and then resolve the problem as soon as possible. (2)
- A family member becomes emotionally distraught during a funeral service and is upsetting others. Although funeral attendants have procedures to guide their actions, they determine the best solution based on their experience of the family and the unique nature of the service. (2)
- Salon attendants may face time pressures when hair stylists in the shop are heavily booked. They use human relations skills and enlist the co-operation of management to solve the problem. (2)
- Parking lot attendants decide where customers should park to maximize the use of the lot. (1)
- Funeral attendants decide how to arrange the flowers, considering the type and number of arrangements. (1)
- Ushers decide when to seat late arrivals to minimize the disruption to others. (1)
- Ticket takers decide how to proceed with a patron's complaint and when it is appropriate to refer the problem to the manager. (2)
- Tanning salon attendants decide whether to allow a new member to pay later yet begin tanning sessions immediately. (2)
Critical Thinking information was not collected for this profile.Job Task Planning and Organizing
Some workers in other elemental service occupations in this group, such as parking lot attendants, tanning salon attendants and cloakroom attendants, have little variety in work activities which are driven by the flow of business from customers. Job incumbents work independently with little need to integrate their work with the work plans of others. Other workers in this group, such as beauty salon attendants and funeral attendants, have variety within a routine and work in an integrated way with others, such as hair stylists or morticians. Customer service is a high priority in all these occupations and workers have the authority to re-order their tasks to solve customer problems or handle complaints.Significant Use of Memory
- Parking lot attendants remember licence plate numbers long enough to record them.
- Funeral attendants remember family names and faces to provide personalized service.
- Tanning salon attendants remember which customers are in which rooms and for approximately how long to facilitate scheduling and clean-up tasks.
- Ushers memorize the names and dates of upcoming performances to advise patrons as requested.
- May consult with colleagues or supervisors to obtain time-sensitive information. (1)
- May do a walking tour of the establishment to become familiar with the layout. (1)
- May refer to manuals to look up information on policies and procedures. (2)
- Use industry-specific software packages. For example, they may use customized software to control tanning booths. (1)
Working with Others
Some workers in other elemental service occupations in this group, such as parking lot attendants and laundromat attendants, work alone serving customers. They communicate with others as necessary by phone. Cloakroom attendants often work with a partner during busy periods. Some workers in other elemental service occupations in this group, such as beauty salon attendants, ushers and funeral attendants, work independently within a team context, co-ordinating with others as needed.Continuous Learning
Some workers in other elemental service occupations in this group take company-sponsored training including customer service, listening skills and evacuation procedures. Some read brochures, articles or journals for technical information.
Information for Newcomers
Provincial credential assessment services assess academic credentials for a fee. Contact a regulatory body or other organization to determine if you need an assessment before spending money on one that is not required or recognized.
The assessment will tell you how your education compares with educational standards in the province or territory where you are planning to settle can help you in your job search.
- British Columbia - International Credential Evaluation Service (ICES)
- Alberta - International Qualifications Assessment Service (IQAS)
- Saskatchewan - International Qualifications Assessment Service The Government of Saskatchewan provides this service through an interprovincial agreement with the Government of Alberta.
- Manitoba - Academic Credentials Assessment Service – Manitoba (ACAS)
- Québec - Service des évaluations comparatives d’études (SECE)
- Northwest Territories - International Qualifications Assessment Service (IQAS). The Government of the Northwest Territories provides this service through an interprovincial agreement with the Government of Alberta.
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