Explore Careers - Job Market Report

Retail Trade Supervisors (NOC 6211)

Capitale-Nationale Region

Additional information on Description, Titles, Duties and Related Occupations

Description | Titles | Duties | Related Occupations

Retail trade supervisors supervise and co-ordinate the activities of workers in the following unit groups: Retail Salespersons and Sales Clerks (6421), Cashiers (6611), Grocery Clerks and Store Shelf Stockers (6622) and Other Elemental Sales Occupations (6623). They are employed by stores and other retail businesses, wholesale businesses that sell on a retail basis to the public, rental service establishments and businesses involved in door-to-door soliciting and telemarketing.

Included Job Titles

department store supervisor, head cashier, liquor store supervisor, produce department supervisor, rental service supervisor, route supervisor, retail sales, telemarketing supervisor.

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Job Duties

Retail trade supervisors perform some or all of the following duties:

Supervise and co-ordinate sales staff and cashiers
Assign sales workers to duties and prepare work schedules
Authorize payments by cheque and the return of merchandise
Sell merchandise to customers
Resolve problems that arise, such as customer complaints and supply shortages
Maintain specified inventory and order merchandise
Prepare reports regarding sales volumes, merchandising and personnel matters
Hire and train or arrange for the training of new sales staff.

Related Occupations

Additional information on included Cities in Region and Service Canada Offices

Included Cities in Region | Service Canada Offices

Included Cities in this region

Québec, Beauport, Charlesbourg, Donnacona, Saint-Raymond, Baie-Saint-Paul, Beaupré, Cap-Rouge, Château-Richer, Clermont, Donohue, Lac-Saint-Charles, La Malbaie--Pointe-au-Pic, L'Ancienne-Lorette, Loretteville, Pont-Rouge, Portneuf, Sainte-Anne-de-Beaupré, Saint-Émile, Val-Bélair, Le Moyne, Plage-Rhéaume, Sainte-Anne-Ouest, Sault-à-la-Puce

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Service Canada Offices

View a list of Service Canada offices in this area.

Outlook & Prospects for Retail Trade Supervisors in Capitale-Nationale Region

The future forecast and current conditions for an occupation can vary based on location or due to changes in the economy, technology, or demand for a product or service.

Local Employment Potential Information

Table on the employment potential for **Retail Trade Supervisors** in **Capitale-Nationale Region** as well as in the rest of the **Québec**.
Location	Employment Potential	Release Date
Capitale-Nationale Region		2012-10-15

For 2012-2014, job prospects in this occupation are fair for the Capitale-Nationale Region. Openings will come from modest job growth, but mainly from replacement needs owing to retirements and worker turnover. Workers in this occupational group mainly work in the retail trade sector, in particular food and beverage stores and big-box stores. Over the next few years, certain factors will continue to influence the retail trade sector, which is the main employment sector for this occupation. First, because of low population and disposable income growth, consumption rates are expected to be lower than in the past. On the other hand, low interest rates, stable inflation and a less sluggish labour market than elsewhere in the province are positive factors. It should be noted that the Capitale-Nationale Region is a commercial hub for eastern Quebec and outside business is a factor in sustained sales. In addition, major investments are being made in the two largest shopping centres in the Region.

Although the pool of labour is large, there is a very low unemployment rate in this occupation. Replacement needs are generally sufficiently high to enable the majority of qualified applicants to gain employment in this occupation. Most vacancies will be filled by individuals with vast experience in retail trade who are promoted from within.

Applicants who are extremely knowledgeable about computerized inventory tracking, management and control systems will enjoy greater job prospects.

[ Source: Labour Market Information - HRSDC ]