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Customer Service Representatives – Financial Services  (NOC 1433)
Capitale-Nationale Region
Description |  Titles |  Duties |   Related Occupations

Customer service representatives in this unit group process customers' financial transactions and provide information on related banking products and services. They are employed by banks, trust companies, credit unions and similar financial institutions.

bank teller, credit union teller, financial customer service representative, foreign exchange teller – financial services.

Customer service representatives in this unit group perform some or all of the following duties:
  • Process customer cash deposits and withdrawals, cheques, transfers, bills, credit card payments, money orders, certified cheques and other related banking transactions
  • Obtain and process information required for the provision of services, such as opening accounts and savings plans and purchasing bonds
  • Sell travellers' cheques, foreign currency and money orders
  • Balance daily transactions using computer programs, calculators and adding machines
  • Sort and file deposit slips and cheques
  • Prepare customer statements and other correspondence for mailing
  • Answer enquiries and resolve problems or discrepancies concerning customers' accounts.
Included Cities in Region | Service Canada Offices

Québec, Beauport, Charlesbourg, Donnacona, Saint-Raymond, Baie-Saint-Paul, Beaupré, Cap-Rouge, Château-Richer, Clermont, Donohue, Lac-Saint-Charles, La Malbaie--Pointe-au-Pic, L'Ancienne-Lorette, Loretteville, Pont-Rouge, Portneuf, Sainte-Anne-de-Beaupré, Saint-Émile, Val-Bélair, Le Moyne, Plage-Rhéaume, Sainte-Anne-Ouest, Sault-à-la-Puce

View a list of Service Canada offices in this area.

Wages for Customer Service Representatives – Financial Services in Capitale-Nationale Region

Wages depend on job requirements and work conditions. They also vary between regions, for reasons such as location, labour agreements, and the availability of workers. The wages below are estimated before taxes.

Wage Estimates

Table of wage levels for your chosen occupation in your region as well as in the rest of the province or territory.
Location Wage ($/hr) Note
Low Median High
Capitale-Nationale Region 12.00 15.38 21.16 NoteLink opens in a new window
Reference Period: 2010-2011
Source: Labour Force Survey - Statistics Canada
Please consult the Québec and Canada tabs for more useful information related to wages.