Explore Careers - Job Market Report
General office clerks prepare correspondence, reports, statements and other material, operate office equipment, answer telephones and perform clerical duties of a general nature according to established procedures. They are employed in offices throughout the public and private sectors.
- Key in, edit, proofread and finalize correspondence, reports, statements, invoices, forms, presentations and other documents, from notes or dictaphone, using computers
- Respond to telephone, in person or electronic enquiries or forward to appropriate person
- Provide general information to clients and the public
- Photocopy and collate documents for distribution, mailing and filing
- Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases
- Process incoming and outgoing mail, manually or electronically
- Send and receive messages and documents using fax machine or electronic mail
- May perform bookkeeping tasks such as preparing invoices and bank deposits
- May sort, process and verify applications, receipts, expenditures, forms and other documents
- May order office supplies, service office equipment and arrange for servicing in the case of major repairs.
Outlook & Prospects for General Office Clerks in Outaouais Region
The future forecast and current conditions for an occupation can vary based on location or due to changes in the economy, technology, or demand for a product or service.
Local Employment Potential Information
|Location||Employment Potential||Release Date|
|Outaouais Region||(1 of 3 stars)||2012-10-10|
For the 2012-2014 period, job opportunities in the Outaouais region are expected to be limited for this occupation.
This occupational group's workforce has declined significantly (by more than 40%) in recent years because administrative staff now perform more diverse tasks and consequently the lines separating duties historically assigned to specific occupations are disappearing. Now, directors and professionals can use computers to perform some of the tasks traditionally assigned to office clerks. The number of jobs will drop significantly over the coming years, but at a much slower pace than in previous years. The skill sets of these workers are easily transferable to other secretarial, supervisory or administrative positions. However, a considerable number of workers in this occupational group are unemployed.
People in this occupation work primarily in Public Administration (57%), Education Services (5%), Health Care and Social Assistance (5%), and Professional, Scientific and Technical Services (5%). Employers seek people who have a good knowledge of key software used in office automation and of administrative tasks accomplished using this software. They must have thorough knowledge of French and grammar and have a strong sense of organization.
Local Labour Market NewsWeek of Oct 28 - Nov 01, 2013
- A $1.3M, investment is enabling an indoor recycling plant to be opened in L¿Ange-Gardien in the Outaouais region (available in French only)
- A new Benny&Co. franchise will be opening its doors in March 2014 in Gatineau, leading to the creation of approximately 40 jobs. The project represents a $2M investment. (available in French only)
- Cassidian Communications is centralizing its business in Gatineau's Technoparc des Hautes-Plaines. The equipment supplier expects to expand its workforce from 145 to 200 employees over the next three years. (available in French only)
- The City of Gatineau will be moving forward with its project to rebuild the waste water plant and sanitary pumping station. The project is estimated at $115M and will create 67 jobs over the next six years. (available in French only)
- A grant of $2.3M will see the construction of two housing projects involving 115 affordable units for families and single persons in the Aylmer sector of Gatineau (available in French only)
- Date Modified: