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Retail Trade Supervisors  (NOC 6211)
Mauricie Region
Description |  Titles |  Duties |   Related Occupations

Retail trade supervisors supervise and co-ordinate the activities of workers in the following unit groups: <i>Retail Salespersons and Sales Clerks</i> (6421), <i>Cashiers</i> (6611), <i>Grocery Clerks and Store Shelf Stockers</i> (6622) and <i>Other Elemental Sales Occupations</i> (6623). They are employed by stores and other retail businesses, wholesale businesses that sell on a retail basis to the public, rental service establishments and businesses involved in door-to-door soliciting and telemarketing.

department store supervisor, head cashier, liquor store supervisor, produce department supervisor, rental service supervisor, route supervisor, retail sales, telemarketing supervisor.

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Retail trade supervisors perform some or all of the following duties:
  • Supervise and co-ordinate sales staff and cashiers
  • Assign sales workers to duties and prepare work schedules
  • Authorize payments by cheque and the return of merchandise
  • Sell merchandise to customers
  • Resolve problems that arise, such as customer complaints and supply shortages
  • Maintain specified inventory and order merchandise
  • Prepare reports regarding sales volumes, merchandising and personnel matters
  • Hire and train or arrange for the training of new sales staff.
Included Cities in Region | Service Canada Offices

Trois-Rivières, Louiseville, Shawinigan, Grand-Mère, La Tuque, Sainte-Marthe-du-Cap, Saint-Louis-de-France, Saint-Tite, Shawinigan-Sud, Les Vieilles-Forges

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View a list of Service Canada offices in this area.

Outlook & Prospects for Retail Trade Supervisors in Mauricie Region

The future forecast and current conditions for an occupation can vary based on location or due to changes in the economy, technology, or demand for a product or service.

Local Employment Potential Information

Table on the employment potential for Retail Trade Supervisors in Mauricie Region as well as in the rest of the Québec.
Location Employment Potential Release Date
Mauricie Region Fair 2012-11-30

For the 2012-2014 period, job opportunities in the Mauricie region are expected to be fair for this occupation.

Employment levels in this group are relatively high. The number of jobs in Mauricie in this occupational group is estimated at 1,000. Slow employment growth is expected in this occupation by 2014. The unemployment rate is low. Openings will stem from replacement needs (resulting from retirements, promotions or employee turnover) and job creation.

The level of employment in this occupation is linked to the retail trade industry. Employment growth has declined in the last three years. Retail trade has decreased quite substantially in Mauricie, likely as a result of the recent economic crisis. From a demographic standpoint, the population is aging and is no longer growing very much. All of these factors have a huge impact on consumer spending, preferences and habits, leading us to believe that employment growth in this category will not be very high between now and 2014. Since per capita personal disposable income is not expected to grow by very much, employment in this category should follow suit. Nevertheless, retail trade has more or less returned to its pre-recession level.

Generally, no higher than a high school diploma is required for many retail trade supervisor positions. These jobs are therefore accessible without specialized training, with brief training or even without training of any kind; experience is sometimes essential to employment. It should be noted that hiring difficulties often result from unstable working conditions, which make the positions less appealing to potential candidates.

According to the 2006 Census, most positions in this category in Quebec are occupied by young people: nearly one supervisor in four is under the age of 25. This age group was less represented in Mauricie, but the proportion of workers in the region aged 25 to 44 was 65.5%, compared with around 41% in all occupations in Mauricie and 43% in this occupation in Quebec. Moreover, the proportion of workers aged 45 and over is much lower in this occupation in Mauricie (approximately 24% of jobs), compared with around 44% in all occupations in Mauricie and nearly 33% in this occupation in Quebec as a whole. Men account for approximately 41% of the workers in this group. Slightly more than 3% of workers in Mauricie in this occupation are self-employed.

[ Source: Labour Market Information - HRSDC ]
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